What is one effective way agents can help prevent unauthorized access to customer information?

Using secure passwords and not sharing them is a vital practice for preventing unauthorized access to customer information. Secure passwords typically include a combination of uppercase and lowercase letters, numbers, and special characters, making them more difficult for unauthorized individuals to guess or crack. A strong password serves as the first line of defense against cyber threats and unauthorized access.

Additionally, not sharing passwords is crucial because even well-crafted passwords can be rendered ineffective if they are disclosed to others. Each agent must maintain the confidentiality of their access credentials to ensure that only authorized individuals can access sensitive customer data. This practice helps protect the integrity and privacy of customer information, thus aligning with best practices in data security.

In contrast, options that suggest frequently changing customer details or sharing passwords undermine security protocols and increase the risk of data breaches. Using simple passwords may enhance convenience but does not provide adequate protection against unauthorized access.