How frequently should organizations conduct security awareness training for agents?

Organizations should conduct security awareness training for agents at least once a year to ensure that they are continually updated on security policies, potential threats, and best practices. Cybersecurity is a rapidly evolving field, and new threats can emerge frequently. By implementing annual training, organizations can reinforce important concepts and practices, allowing agents to stay vigilant and informed about the latest security risks and compliance requirements.

Additionally, annual training helps to mitigate the risk of human error, which is often a significant factor in security breaches. Regularly scheduled training serves as a reminder for agents to remain aware of the best practices for handling sensitive information, recognizing phishing attempts, and safeguarding against various cyber threats.

While training might be conducted more frequently in some organizations based on specific needs or new developments, an annual schedule represents a balanced approach that fits the needs of most organizations while ensuring that every agent has a refresher on critical security practices. This frequency encourages a culture of security awareness without overwhelming agents with constant training.